FAQ – FUNSMT

Where do you ship from? We maintain inventory in the United States (San Jose, CA) to ensure fast delivery. For international orders, we coordinate with our global supply chain to provide the most efficient shipping route.
How long does delivery take? For U.S. domestic orders, we typically offer 2-3 day shipping for in-stock items. This minimizes downtime for your production lines.
Do you offer international shipping? Yes, we support worldwide shipping to EMS and OEM partners across different regions. Shipping costs and lead times vary by destination.

Are your products compatible with major SMT machine brands? Yes. Our splice tapes and leader tape extenders are designed for high compatibility with mainstream pick-and-place machines (e.g., FUJI, Panasonic, Yamaha, ASM, JUKI).
Do you provide ESD-safe materials? Absolutely. Our SMT tools and storage accessories comply with industry-standard ESD (Electrostatic Discharge) requirements to protect your sensitive electronic components.
Can I get a COA (Certificate of Analysis) or RoHS compliance documents? Yes. We can provide technical data sheets and environmental compliance certifications (RoHS/REACH) upon request for most of our consumables.

Is there a Minimum Order Quantity (MOQ)? While we cater to B2B procurement, we offer flexible ordering options for both trial runs and high-volume repeat supply. Please contact us for specific item MOQs.
What is your return policy for defective goods? We stand by the quality of our SMT consumables. If you encounter any quality issues, please contact info@funsmt.com within 15 days of receipt for an exchange or refund evaluation.