Shipping policy
Please note that order processing time is separate from shipping time.
Order Processing Time
Orders are typically processed within 1–2 business days (excluding weekends and holidays) after you receive your order confirmation email. You will receive a follow‑up notification when your order has shipped.
Processing may take longer during peak periods or due to factors outside of our control (e.g., carrier delays, customs clearance, weather events).
Shipping Rates & Delivery Estimates
Shipping charges are calculated and displayed at checkout when available.
Delivery time varies by destination, shipping method, and customs processing (for international shipments).
Free Shipping (If Applicable)
Free shipping promotions (if offered) will be shown at checkout and may be subject to minimum order value, destination, and product eligibility.
Pickup
Local pickup is currently not available.
International Shipping
We ship internationally to most countries. International shipping fees will be calculated at checkout when available.
Your shipment may be subject to import duties, taxes (including VAT), and customs fees once it reaches your destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.
Tracking Your Order
When your order ships, you will receive a shipping confirmation email that includes tracking information (if available). Please allow up to 48 hours for tracking details to update.
If you have not received your order within 7–10 business days after receiving the shipping confirmation email (or within the estimated delivery window shown at checkout), please contact us with your name and order number.
Email: info@funsmt.com
Returns, Refunds & Exchanges
Return eligibility, refunds, and exchanges are handled according to our return policy and the condition of the product upon receipt.
If your order arrives damaged, please email us as soon as possible with your order number and photos of the package and item condition so we can assist you.
Email: info@funsmt.com